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This is a privately owned villa which is rented out in good faith. We will do our utmost to help resolve any problems as quickly as possible, and we hope that you will recommend our villa to friends and family.
The Terms & Conditions below are designed to ensure you know what’s included in the price and what isn’t, and to protect us from unreasonable guests...
“Your contract is with the owner. Please read the terms and conditions of your agreement carefully before booking. When you make a booking and we accept it, a legally binding contract is made.
1. Booking form
You must sign a booking form accepting these booking conditions on behalf of all your party. The person signing the booking form is responsible for informing all party members of the relevant booking details.
2. Your holiday contract & invoice
On receipt of your booking and 25% deposit we will send you a confirmation invoice. This acts as our/your acceptance of the holiday on the terms of these booking conditions. A binding contract is made as soon as we despatch a confirmation invoice to you or confirm your holiday. You must check your confirmation invoice carefully as soon as you receive it. Subject to errors, this sets out what we have agreed to provide. If it appears to be incorrect in any way you must contact us immediately. Charges as detailed in section 6, will apply to correct any errors.
3. Your holiday price
The prices includes accommodation only, ie no flights or transfers. Incuded in the price are:
air conditioning, bath & hand towels, bed linen, electricity and cleaning. Excluded is food.
4. Payment
The person signing the booking form accepts responsibility of payment for all of the persons included in the booking. The balance of your holiday price must be paid 56 days prior to departure. If payment is not made by this time, your booking will be deemed canceled and you will forfeit your deposit, as set out in section 6. Payment of balance by credit card will or debit card will incur a surcharge – see web site prices for details.
5. Travel documentation
Having accepted your reservation we will send you a confirmation invoice within 7 days.
6. If you change or cancel your booking
If you wish to alter any details of your booking we will make all reasonable efforts to make any changes, although we cannot guarantee that we will be able to do so.
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Period before departure date within which written notification is received by us.
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Cancellation charge incurred (% of total holiday price excluding insurance premiums)
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More than 56 days
55-43 days
42-29 days
28-22 days
21 days or less
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Deposit Only
50%
60%
75%
100%
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7. If we change or cancel your accommodation
It is unlikely that we will have to make any changes to your accommodation arrangements but if circumstances beyond our control make it necessary for us to alter or cancel your accommodation, we reserve the right to do so.
8. Force majeure
If war or terrorist activities, threatened or actual, civil unrest, industrial action, threatened or actual, weather conditions, fire, flood, drought, airport regulations and closures, unforeseen alterations to public transport schedules and rescheduling of aircraft or any other event outside the control of the owners, the owners cannot accept liability for any resulting loss, damage or expense.
9. Brochure & website accuracy
We make every effort to ensure that the information and photography contained on our website is accurate.
10. Accommodation occupancy
Accommodation is reserved only for the use and enjoyment of the passengers shown on your confirmation invoice. Subletting, sharing or assignment of the holiday accommodation to other persons is not permitted. Should additional persons occupy, a charge will be raised to the lead passenger with whom the booking was made.
11. Occupation & vacation times
In general the majority of our properties can be occupied from 14.00 hours on the arrival date stated on our invoice and must be vacated by 11.00 hours on the departure date shown. We reserve the right to impose additional charges in the event of late vacation of a property.
12. Key & security deposits
A breakage deposit is payable; £100 is added to the booking fee which is returned within 14 days of return (subject to any losses/damages).
13. Holiday participation
We reserve the right to terminate your holiday arrangements without notice if we are of the opinion that your behaviour may cause distress, damage, danger or annoyance to other clients, employees, property or any third party. If our local representatives, the property owner or any person in authority prevents you from traveling or asks you to vacate your accommodation because you appear to be likely to cause discomfort or disturbance to other people, our responsibility for your holiday thereupon ceases. Full cancellation charges will apply and we will be under no obligation whatsoever for any refund, compensation or costs that you may incur. In addition, you will be responsible for any expenses we may incur as a result of your behaviour.
14. If you have a complaint
If you have a complaint during your holiday, you must bring it to the attention of the owners or local contact immediately, so that steps can be taken to resolve the matter in the resort. If your complaint cannot be resolved, it is an express condition of booking that the party leader notifies the owner within 21 days of the end of your holiday, stating the nature of your complaint. We are unable to deal with complaints made over the telephone or made by any party member other than the person that signed the booking form.
15. Law
It is agreed by all parties that in any action arising out of or in connection with this contract, English law will govern and exclusive jurisdiction is conferred on the English courts.”
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